We bought this crate to move our three cats across country.Before I give the detailed review, I really want to give props to this seller (DudmanCampbellcreations)! I will start off by saying this crate was delivered very quickly and came neatly packaged and wrapped in plastic (so you know you are the first and only one to use it). There was a manufacturing error with ours, however, where we were missing a zipper. I contacted the seller hoping/expecting I would hear back by the end of the week.HOWEVER, this seller responded almost immediately! I was able to have a discussion with them back and forth and get the issue resolved quickly before the end of the business day, i couldn't believe it! They were SO helpful! They even ran to their warehouse to see if they had a crate with the right zipper side on it to send me and when they found they didn't have one, they worked with me to make the situation more than right. This seller is beyond amazing. I cannot say enough about them!Anytime you buy something there is a chance there could be a problem with the product, it says a lot about a product and a seller when you see how the seller handles that problem. THIS seller went above and beyond and in the same day! I couldn't have asked for a better resolution and will never hesitate to do business with this seller in the future. Thank you, DudmanCampbellcreations!Now for the review of the crate:It comes in a carrying case and is pretty easy to assemble. My cats were crawling into the crates before I could even get them fully set up, so they give it a solid four paw rating.The crates are definitely sturdy and are made from quality materials. Someone mentioned in another review that "the tops collapse or dent in" if you push on them, but note that they do pop back out easily. These aren't meant to stack or set things on top of them. The frame does very much what it was designed to do, give your pet more head room. There are screens you can open and close on every side, which really makes this product versatile while traveling. There are also straps so you can buckle or tether the crate to the seat of your car.We have these setting out for our cats to get used to them now, I will update more once we use them in the move. So far, my cats love them - and they don't like crates, so this is pretty cool! They really like the hammocks, which I think will really help while in the car to lessen the bumpiness of the road. I'll keep you posted!Again, great product and fantastic seller.UPDATE 4/7/23: These crates are still holding up like brand new! We have moved TWICE with these, once across country and the other across state. We use them when we need to transport more than one cat anywhere. They do have a softer bottom, so more for transport in a vehicle than to carry them in.When not in use, they are in our four seasons room where they are slept in daily. I just can’t say enough about these crates, I truly don’t know what I would do without them!